DSL is an industry acronym for Digital Subscriber Line technology which delivers high-speed Internet access. Using your existing telephone line, it delivers download speeds of up to 50 times faster than 28.8K modems. The service lets you send data and voice over the same line, at the same time so you can talk or fax while you access the Internet. Why get DSL for my business?
There are several advantages for a business, especially one doing E-Business/Commerce. If your business currently has multiple dial-up or email accounts, uses the Internet frequently for research or communicating and transacting business with your customers, has several employees or office locations and would like for them to be able to use the Internet simultaneously, then you should seriously consider DSL. A DSL connection is a great solution for just about any business. It offers incredible speed, complete e-mail, web hosting and technical support -- all at an affordable price. In fact, many businesses will save money with DSL and at the same time significantly improve the speed and quality of their Internet connection! (see our DSL Advantages page) Why get DSL for my home?
DSL is up to 50 times faster than a 28.8Kbps modem and it's "Always-On," so there are no more busy signals or disconnects. DSL is also capable of transmitting voice and data simultaneously. This means that you can talk on the telephone, while browsing the web using a single phone line. Why should I order DSL from Internet Junction, rather than from my telephone company?
Unlike traditional telephone companies, our expertise is focused solely on delivering innovative, high-speed digital communication services and customer satisfaction. We want every customer's experience to be superior in every way. That's why we offer:
Normal installation time is approximately 5-10 business days from placement of your order. Installation is out of our direct control so we cannot guarantee this time frame. But your account with Internet Junction will be ready to use when your installation takes place. It can be sometimes difficult to get online with my dial-up service. Does this happen with DSL?
Unlike some other services, with DSL, your high-speed connection is "always on." There's no dialing-up, so there's no chance of busy signals. It simply can't happen. You'll never wait to get online again. What's the difference between ISDN service and DSL service?
There are two significant differences between ISDN and DSL.
There are two key issues to consider:
DSL services are an exceptional value. Internet Junction offers DSL service for your home (our Personal DSL) or your business (our Professional DSL). Our prices include the DSL high-speed Internet service and the DSL line charge required by the phone company. So all your high-speed needs can be handled with one call to Internet Junction. What information must I provide to check DSL availability at my location?
The most important thing we need to check availability is your telephone company and the phone number you want to use for DSL. If you have more than one phone number, we recommend that you provide us with all possible phone numbers as often one will qualify and another will not. What kind of computer do I need?
Your computer will need an Ethernet network adapter or an available USB port for an external DSL modem. Additionally, please review the DSL system requirements page for specific requirements. Why does my line not qualify for service?
Distance from the telephone company's Central Office (CO) must be within 18,000 feet of your business or residence. This distance is determined by the actual length of your cable pair, not the driving distance from your location to the Central Office. This is the limiting factor with DSL. DSL modem and surge protection
DSL modems can be affected by thunderstorms so you do need a surge protector if they are frequent in your area. Unfortunately, surge protectors have also been reported to reduce download speed, so you would be advised to test your speed before and after installation to make sure that it adds no problems to your connection. How do I figure out how much bandwidth I need?
You can never have enough! The same advice people give for PC processor speed can be given for bandwidth: buy as much as you can reasonably afford, since nobody ever has "too much" bandwidth. One of the main factors though, is price. If I have a DSL problem, how do I know if it's coming from my house or my telco?
If you have access to your outside test jack (where the main line from your telco connects to your home line, usually via a standard sized telephone jack), find a long phone cord and run it from your DSL modem to the outside test jack directly. This bypasses all of your internal circuitry. If you were unable to connect before and are still unable to connect, call us as there could be a problem at out end. We can run diagnostics and help to isolate where the problem lies. Or you can call the phone company and ask them to check it out. Is my DSL line private, or can my hacker neighbor listen in?
Unlike cable modems, your DSL is totally private and not a shared network. Note: this does not mean you cannot be hacked by someone else on the Internet, it just means that you have a separate line from you to Internet Junction, so no local neighbors can listen to your data. How do I sign up for DSL?
To sign up for DSL, you must first qualify for the service. Simply give us a call and we will let you know if you qualify and for what packages you qualify. This should be your first step towards DSL for your home or business. Our number is 813-855-7793 or toll free at 1-888-843-1477.